The process is simple and kept under wraps
On your first admission day for treatment in our facility, you will immediately feel the warmth and friendliness of our staff. In most cases, admissions need to be pre-reserved, but we can take in a new admission within one day of making a reservation.
Referrals can be accepted from the client themselves, friends, family, and health professionals. Our team is prepared to receive you upon arrival once you have confirmed your booking.
Upon arrival at the facility, you will be acquainted to the medical staff and toured around so that you can orient yourself with the facility's various corners. Upon arrival we will also give you a welcome pack which has a timetable for your therapy session and also explains everything that you need to be conversant with during your stay at our facility, the Sanctuary Lodge. Please contact us if you unable to travel to our clinic by yourself.
We will arrange for you to see our detox specialist psychiatrist during your first 24 hours with us.
Here, we will consider you medical and psychological treatment needs to carry out a full assessment. A full detox regimen will be prescribed if required. Our mental health experts will be in charge of administering and monitoring your detox under strict protocol.
A psychiatrist will call attention to any aspects of your treatment that need expert attention and make suggestions. It is very crucial for us to address all your treatment needs during your admission; thus, we'll make sure that any aspect which has been stressed or suggested is included in your personalised treatment programme. In order to ensure that you are always receiving the best in healthcare at all times, our clinical director, counsellors and medical professionals will periodically and continually review your treatment plan.
Our warm and friendly employees will help you to settle into the place once you have completed your assessment. Our staff are always available to offer reassurance, give advice and help in all matters especially because we recognize that this is a trying and worrisome time for most people.